Frequently Asked Questions

Do you have any doubts? Here you can find an answer to the most frequently asked questions our guests propose to us.

Why is it better to book from this official website instead of from another online website such as booking or expedia?

Why this official website?

  • You will have direct contact with the hotel's staff
  • You will have access to exclusive rates and special offers
  • Booking is always secure

When is check-in and check-out?

Check-in begins at 14.00 (2pm); check-out within 11.00am. If you wish, on the day of your departure, you can leave you baggage/luggage at reception where it will be safely guarded while you pass the afternoon sightseeing in “Forte.”

What credit cards do you accept?


What are the cancellation terms?

Each rate and offer has a different cancellation policy. We cordially request that you verify with attention the applied terms during your booking process.

Do you have parking?

We have a private garage under surveillance 24/7 and where you can reserve a parking space at a cost of €20.00 per day.

Do you offer wi-fi/internet connection?

Complimentary Wi-Fi/Internet connection is offered in the hotel.

Do you have rooms with views of the sea?

Our hotel is situated in one of the highest buildings in the city of Forte dei Marmi. Many of our rooms present a stupendous view upon the Versilian coast, the sea and Liguria.

Do You Have Non-Gluten Menus?

Our Ristorante Gambrinus is specially equipped to prepare personalized menus for children, persons who have food intolerance, or are in need of dietary, vegan or vegetarian diets.


The staff's congeniality and the sumptuous cuisine makes it a truly exceptional place! Clotroll – TripAdvisor

4-star hotel in the heart of Forte dei Marmi, hall furnished tastefully, staff extremely discreet and attentive to our every need. Room (deluxe on the top floor) with sea view, spacious, room service impeccable Roby2387 – TripAdvisor

I cannot speak highly enough of the staff. Nothing was too much trouble for them. Lilla5, UK – TripAdvisor

Beautiful cozy rooms and delicious Italian food. Iwona O, Poland – TripAdvisor